Terms & Conditions Indobet – Complete Betting Platform User Guide

Platform Indobet (hereinafter referred to as the "Platform", "we", or "Indobet") is operated by a duly registered and licensed company authorised to provide online betting and gaming services. These Terms & Conditions ("Agreement") govern all aspects of the user's use of the platform ("Member", "you").

By registering an account, making a deposit, or using any of our services Indobet, you automatically agree to be bound by this Agreement, together with the Privacy Policy, Responsible Gaming Policy, and all applicable game-specific rules.

To register and use the services of Indobet, you must meet all of the following criteria:

• Be at least 18 years at the time of registration.
• Is a Malaysian citizen or permanent resident residing in Malaysia.
• Is not subject to any legal or regulatory prohibition from any authority regarding participation in online betting activities.
• Never been declared bankrupt or currently undergoing bankruptcy proceedings.
• Never been removed from the platform Indobet previously for fraud or breach of terms.

Account Limits: Each individual is only permitted to hold one (1) account only. This includes one account per IP address, device, phone number, name, home address, and payment method used. Holding more than one account ("multiple accounts") is a serious breach of these terms and may result in the closure of all associated accounts and the forfeiture of all balances and bonuses.

During registration, you are required to provide truthful, accurate, and complete information. Indobet reserves the right to request identity verification (KYC) at any time, including copies of your identification card, proof of address, and proof of the payment method used.

You are solely responsible for maintaining the confidentiality of your account password Indobet yours. Do not share your login credentials with anyone, including family members or friends.

• Use a strong password (at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols).
• Enable two-factor authentication (2FA) wherever available for added security.
• Log out of your account after every session, especially when using a public or shared device.
• Report any suspicious activity or unauthorised access to the support team Indobet immediately.

Indobet will not be held liable for any losses arising from the use of your account by a third party due to your failure to safeguard your login credentials.

Deposit to account Indobet can be made using the following approved Malaysian payment methods:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, Public Bank, Hong Leong, RHB, AmBank and others

The minimum deposit is RM10 for most payment methods. All deposits are processed in real time (instantly). Indobet does not charge any additional fees for deposits; however, payment providers may impose their own charges subject to their respective terms.

All deposits are final. Once funds have been credited to your account, Indobet yours, deposit chargeback requests will not be entertained except in cases of proven technical error.

Withdrawals from your account Indobet subject to the following conditions:

• The account must have successfully completed the identity verification (KYC) process.
• The minimum withdrawal is RM50.
• Withdrawals must be made to the same payment method used for the most recent deposit, or to an account registered in your name.
• Any bonus balance that has not met the rollover requirement cannot be withdrawn – only winnings from real money (not bonus funds) that have fulfilled the rollover requirement are eligible for withdrawal.

Indobet reserves the right to request additional documents for withdrawals exceeding RM10,000 or if there are activities that require further review. This review process does not affect the security of your funds.

All bonuses and promotions offered by Indobet are subject to the specific terms and conditions stated alongside each offer. The general conditions applicable to all bonuses are as follows:

• Each bonus has its own requirements rollover (re-wagering) that must be met before a withdrawal is permitted.
• The welcome bonus may only be claimed once only by each new member.
• Creating multiple accounts to claim the same bonus is considered fraudulent and will result in the closure of all associated accounts.
• Bonuses obtained through unauthorised methods, exploitation of system errors, or collusion between players to manipulate bonuses will be forfeited in full.
• Indobet reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

All games on Indobet – including slots, baccarat, blackjack, roulette, Live Casino, lottery, and other games – are subject to the following rules:

• All game results are final and non-appealable unless there is clear evidence of a proven technical error.
• Bets placed cannot be cancelled once a round or game has begun.
• In the event of a technical disruption during gameplay, bets will be returned to your account or the round will be completed once the system is restored, whichever is applicable.
• The use of bots, automated software, or any tool that provides an unfair advantage is strictly prohibited.
• Winnings obtained through a software error that was known to the player but not reported to Indobet can be cancelled.

The RTP (Return to Player) for each slot and casino game can be found in the respective game information. All random number generators (RNGs) used by Indobet has been audited and certified by recognised independent bodies.

Sports Betting platform Indobet covers football (EPL, Malaysia Super League, La Liga, Bundesliga), badminton (BWF World Tour), e-sports (Mobile Legends, DOTA 2, CS:GO), and more. Specific terms for Sports Betting are:

• All bets are processed at the odds displayed at the time the bet is placed. Changes in odds after a bet has been confirmed do not affect your bet.
• Bets placed after a match has started (except in-play bets where permitted) may be cancelled without notice.
• Matches postponed for more than 24 hours will be considered void and all bets refunded, unless the match resumes within that period.
• Using inside information to place bets is strictly prohibited and constitutes a violation of the law.
• Indobet reserves the right to limit or reject any bet deemed irregular or suspicious.

Indobet committed to promoting responsible gaming and preventing problem gambling. We provide the following self-control tools for all members:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit within a specified time period.
• Session Time Limit: Set a time limit for each playing session.
• Cool-Off: Suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently close your account at your own request.

Use of the platform Indobet is for personal, non-commercial use only. The following are strictly prohibited:

• Using bots, automated software, or any tools to automate gameplay or betting.
• Exploiting any bugs or system vulnerabilities – any such findings must be reported to Indobet immediately.
• Uploading or transmitting harmful, offensive, or unlawful content through our platform.
• Attempting to hack, disrupt, or compromise the security of the system Indobet.
• Using the platform for money laundering or any other illegal activities.

Any violation under this section may result in immediate account closure, forfeiture of all balances, and legal action where necessary.

Indobet reserves the right to close or suspend a member's account at any time, with or without prior notice, for reasons including but not limited to:

• Violation of any section of these Terms & Conditions.
• Fraud, money laundering, or any other illegal activity.
• Owning more than one account.
• Providing false information during registration.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Self-exclusion request initiated by the member.

Members who wish to voluntarily close their account may do so by contacting the support team Indobet. All valid balances (from real money, excluding bonus funds that have not met the rollover requirement) will be returned within 5 business days.

To the extent permitted under Malaysian law, Indobet is not liable for:

• Any financial losses incurred as a result of betting activity on our platform.
• Service disruptions resulting from system maintenance, technical issues beyond our control, or natural disasters.
• Losses arising from the unauthorised use of your login credentials by a third party.
• Delays in transaction processing caused by third parties such as banks or payment providers.

Maximum liability Indobet to any member under any circumstances is limited to the total deposits made within the 30 days prior to the claim.

Indobet reserves the right to amend these Terms & Conditions at any time. Members will be notified of any material changes via their registered email and in-platform notifications at least 7 days before the changes take effect.

Continued use of the platform Indobet after the amendments take effect will be considered acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account before the amendments come into force.

For any enquiries regarding these Terms & Conditions, or if you require clarification on any section, please contact the Indobet via:

• Live Chat: Available 24/7 on the platform – the fastest way
• Email: support@indobet.life – response within 24 hours
• WhatsApp: Number within the platform (log in to access)

Our support team is fluent in both Bahasa Malaysia and English, and is ready to help you better understand these terms.